24/7 Support Operations

How can we help your server?

Our mission is not only to be the #1 Privacy-First All-In-One Discord bot, but a guardian that protects every community she encounters. Browse our verified staff directory, get live help in Discord, or submit issue reports directly to our engineers.

Discord Community Support

Join thousands of guild administrators, access real-time status announcements, ask questions in #support, and open private staff tickets.

Join Official Server

Interactive Documentation

Read step-by-step guides for Top.gg vote tracking, bi-directional Roblox group roles, Starboard v3.0, XP formulas, and custom autoresponder triggers.

Browse Documentation

GitHub Issue Tracker

Encountered a bug or want to request a new module feature? Submit an issue directly to our core open repository with stack logs.

Open Bug Ticket
Official Nora Studio Leadership & Team

Meet the People Behind Nora

Nora is built and maintained by an independent team dedicated to community security, user sovereignty, and zero-compromise privacy.

V

Vaz / Vaztinix

Founder & Lead Developer

Creator of Nora Bot, system architect of Zero-Access RAM architecture, Web Dashboard, and AuraAI engine.

vaztinix
S

strwberry

Co-Owner & Administrator

Platform partnerships, community guidelines, feature direction, and community health.

strawberry_angel0000
E

TheCasualEnderman

Lead Contributor & Dev

Core systems programming, command engine optimization, and feature implementation.

charlieisme
S

solorads

Team Member & Staff

Quality assurance, community moderation, and deployment oversight.

solorads
D

discounted_chaos

Team Member & Staff

Bot operations, stress testing, and user feedback coordination.

discounted_chaos
V

Mr. Void

Official Partner

Official platform and community partner of Nora Studio.

thevoid_8095
B

boris10106

Contributor & Tester

Server integration testing, bot verification, and deployment validation.

boris10106
Y

yunex0

Contributor & Support

Telemetry validation, user community support, and bug reporting.

yunex0

Frequently Asked Questions

Quick answers to common questions regarding setup, permissions, and synchronization.

How fast do Roblox verification updates sync?

Roblox profile connections verify instantly via our custom code verification protocol. Once connected, rank mappings synchronize automatically in real-time or when members execute /verify update or /update in your server.

Why isn't my custom autoresponder trigger firing?

Check if the command has "Ignore Bots & Staff" toggled on, or if you have configured allowed/ignored role filters that exclude your profile. Also ensure Nora has "Send Messages" and "Embed Links" permissions in the specific channel.

Can I delete all my stored community data?

Yes. Under our absolute privacy commitments, users can execute the /mycard command in Discord at any time and click the "Erase Data" button to instantly and permanently wipe their warnings, leveling stats, and verification mappings.

How does the Top.gg Multi-Bot Tracker work?

You can connect your own Top.gg bot webhook URL and authorization token in your server settings. Nora receives vote webhooks from Top.gg, calculates streaks and multipliers, and immediately grants custom roles and coins to your voters.